FAQ
Questions? Answered.
Prescriptions
Can I check if you have my medicine before coming in?
Yes. Send us a WhatsApp message or call us with the name of the medicine, or a photo of the pack. A pharmacist will check stock and tell you the price, so it's ready when you arrive.
Do I need to bring my prescription?
Yes. Prescription-only medicines are only dispensed against a valid prescription, checked by a pharmacist. Message us first if you want us to check that your medicines are in stock.
Services
Are the health checks really free?
Yes. Consultation and counselling, BMI and weight management, and blood pressure monitoring are free. Blood sugar, malaria and pregnancy tests have a small charge. Ask us for the current price.
Do I need an appointment?
No. Walk-ins are always welcome during opening hours. If you prefer a set time, you can book online and we will be ready for you.
Ordering
How do I order medicines that don't need a prescription?
Find the product on our Shop page and tap "Order" to send us a WhatsApp message, or simply message or call us with what you need. We will confirm the price and have it ready for you to collect.
How can I pay?
You can pay in store with cash or Mobile Money.
General
What are your opening hours?
Monday to Saturday from 7am to 9pm, and Sunday from 1pm to 9pm.
Where are you located?
We are at Agyeiwaa-Lodge, Koforidua, in the Eastern Region. Use the Directions button on our Contact page to open Google Maps.
Are your medicines genuine?
Yes. We are a licensed pharmacy and we only stock medicines registered with the Food and Drugs Authority (FDA) Ghana, sourced from approved suppliers.
Is my information kept private?
Yes. Your prescriptions and health information are only seen by our pharmacy team and are used only to serve you. See our Privacy Policy for details.
Still have a question?
A pharmacist is happy to help.